How to fix Wi-Fi or Bluetooth issues on Razer Blade laptop or Razer Core

1. Right-click "Start" and select "Settings".

2. Go to "System" then "Troubleshoot".

3. Under "Other troubleshooters", locate "Network and Internet" and click "Run".

4. Follow the on-screen instructions to resolve the issue.

Connect a different device to the same wireless network to test the connection.

• If the other device also fails to connect, restart the wireless router. Turn off the router, wait 10 seconds, and turn it back on. Update the router firmware or contact the internet service provider if the issue continues.

• If the other device connects successfully, restart the Razer Blade laptop and check the network connection status. Turn off airplane mode if it is enabled, enable the wireless adapter if it is disabled, and move closer to the router if the network does not appear in the list.

Note: Check the wireless MAC filtering and firewall settings on the router. Register the MAC address of the Razer Blade laptop on the router if MAC filtering is enabled.

1. Select the wireless network name.

2. Click "Connect".

3. Enter the correct security key.

4. Press the WPS button on the router if it has one.

Reinstall the wireless adapter if the Razer Blade laptop still does not connect.

1. Open "Device Manager" and expand "Network Adapters".

2. Right-click the wireless adapter, "Killer Wireless 1535 Wireless Network Adapter" or "Intel Wireless AC", and select "Uninstall device".

3. Click "Action" and select "Scan for hardware changes".

   Note: The Razer Blade laptop detects the wireless adapter and installs it automatically.

4. Restart the Razer Blade laptop and connect to the wireless network.

1. Right-click "Start" and select "Settings".

2. Go to "System" then "Troubleshoot".

3. Under "Other troubleshooters", locate "Bluetooth" and click "Run".

4. Test the connection.

Complete the following steps if the issue persists.

1. Enable Bluetooth on both the Razer Blade laptop and the Bluetooth device.

2. Connect the Bluetooth device to another computer or smartphone to test it. Continue to the next step if the device connects successfully.

3. Open "Device Manager", select "Bluetooth", right-click the Bluetooth driver, and select "Update driver".

4. Connect the Bluetooth device to the Razer Blade laptop and test the connection.

5. Open "Device Manager", select "Bluetooth", right-click the Bluetooth driver, and select "Uninstall device" if the issue persists.

6. Click "Action" and select "Scan for hardware changes".

   Note: The Razer Blade laptop searches for and installs the required driver automatically.

7. Restart the Razer Blade laptop.

1. Right-click the "Network" icon in the system tray.

2. Select "Diagnose network problems" and follow the on-screen instructions.

Note: Install pending Windows updates, including optional updates under "Settings" then "Windows Update" then "Advanced options".

Connect a different device to the same wireless network if the Wi-Fi connection continues to disconnect.

• If the other device also disconnects, restart the wireless router. Turn off the router for 10 seconds, then turn it back on. Replace the router if the issue continues.

• If only the Razer Blade laptop disconnects, restart the laptop and run a complete antivirus scan.

Reinstall the wireless adapter if the Razer Blade laptop still disconnects from Wi-Fi.

1. Open "Device Manager" and expand "Network Adapters".

2. Right-click the wireless adapter and select "Uninstall device".

3. Click "Action" and select "Scan for hardware changes".

   Note: The Razer Blade laptop detects the wireless adapter and installs it automatically.

4. Restart the Razer Blade laptop and connect to the Wi-Fi network.

1. Update the Windows operating system to the latest version.

2. Right-click the "Network" icon in the system tray and select "Diagnose network problems".

3. Follow the on-screen instructions to resolve the issue.

Complete the following steps if the issue persists.

1. Restart the Razer Blade laptop.

2. Run a complete antivirus scan. Malware causes internet disconnections in some cases.

3. Check the LAN cable and connection for physical damage.

Reinstall the LAN adapter if the issue continues.

1. Open "Device Manager" and expand "Network Adapters".

2. Right-click "Killer E2400 Gigabit Ethernet" and select "Uninstall".

3. Click "Action" and select "Scan for hardware changes".

   Note: The Razer Blade laptop detects the LAN adapter and installs it automatically.

4. Restart the Razer Blade laptop.

Test the modem if the issue persists after reinstalling the adapter.

1. Connect a different device to the same network and check for the same issue.

2. Turn off the modem, wait 10 seconds, and turn it back on.

3. Contact the internet service provider if the issue continues.

1. Right-click "Start" and select "Settings".

2. Go to "System" then "Troubleshoot".

3. Under "Other troubleshooters", locate "Bluetooth" and click "Run".

Complete the following steps if the issue persists.

1. Position the Bluetooth device within 10 meters of the Razer Blade laptop and remove physical obstructions.

2. Turn off or move nearby wireless devices that cause interference.

3. Remove the Bluetooth device under "Settings" then "Devices" then "Bluetooth & other devices", then pair it again.

4. Test the Bluetooth device with another computer or phone.

Update the Bluetooth driver if the issue continues.

1. Open "Device Manager" and select "Bluetooth".

2. Right-click "Intel Wireless Bluetooth" and select "Update driver".

3. Restart the Razer Blade laptop and the Bluetooth device.

Reinstall the Bluetooth driver if the issue persists.

1. Open "Device Manager" and select "Bluetooth".

2. Right-click "Intel Wireless Bluetooth" and select "Uninstall device".

3. Click "Action" and select "Scan for hardware changes".

4. Restart the Razer Blade laptop.