How to fix flickering or banding on Razer Kiyo webcams

| Answer ID: 13046

This article shows how to fix flickering or banding on the Razer Kiyo Pro Ultra and Razer Kiyo Pro webcams.

 

Flickering or banding on a Razer Kiyo webcam is possibly caused by the capture frequency or frame rate not matching the power line frequency of the light source. Adjust the anti-flicker (power line frequency) setting of your webcam in Razer Synapse to resolve this issue.

Select your webcam

Razer Kiyo Pro Ultra

  1. Launch Razer Synapse.
  2. Select “KIYO PRO ULTRA” from the DASHBOARD.

    Select Kiyo Pro Ultra from Dashboard

  3. Navigate to the “IMAGE” tab.
  4. Expand the “ANTI-FLICKER” drop-down menu.
  5. Select the setting according to your region’s power line frequency.

    Select PowerLine Frequency

  6. Navigate to the “CAMERA” tab.
  7. Expand the “AUTO EXPOSURE” drop-down menu.
  8. Use the slider to adjust the shutter speed to prevent flickering.

    Adjust Auto Exposure

Razer Kiyo Pro

  1. Launch Razer Synapse.
  2. Select the Razer Kiyo Pro from the “DASHBOARD”.

    Select device Kiyo Pro from Dashboard

  3. Navigate to the “CUSTOMIZE” tab, then click on "Advanced Settings".

    Select Advanced Settings

  4. Choose a "PowerLine Frequency (Anti-Flicker)" setting that matches the lighting or powerline frequency.

    PowerLine Frequency

  5. Click “OK”.

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