Razer Hammerhead HyperSpeed for Xbox Firmware Updater | RZ12-038202

| Answer ID: 13179
This is a guide showing the latest version of the Razer Hammerhead HyperSpeed for Xbox firmware and steps to install it successfully.

Applicable Models


Firmware v1.2.1.0_x142_r1


STEP-BY-STEP PROCESS

Before you start

  • If using a laptop, ensure it is plugged into a wall outlet. Do not let it run on battery alone.
  • Save any open documents on your computer.
  • Close all other programs.
  • Download the latest firmware.

Update Process

Note: Ensure your antivirus software is up to date before updating the headset firmware to avoid false positive detection during installation.

  1. Run the updater.

  2. Click "Yes" if the User Account Control window pops up to proceed.

  3. Click "NEXT" to proceed. The updater will close all running Razer applications.

    Updater initiation window

  4. Switch the USB-C dongle to USB mode.
  5. Plug in the wireless dongle to your PC.

    Plug in dongle instruction window

  6. Open the charging case.

    Open charging case instruction window

  7. Click "UPDATE".

    Screen to check if an update is required

  8. Wait until the update process is complete. Do not interrupt.

    Update process window

  9. Unplug and then replug the wireless dongle.

    Unplug the dongle instructions

  10. Close and then open the charging case.

    Charging case instructions

  11. Click "CLOSE" once the update is complete.

    Updater window showing the completion of the update process

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