Applicable Models
Firmware v1.3.0_r1
- https://rzr.to/10sMaJ | January 31, 2024
- Fixed issue where double tap and hold cannot adjust volume when the dongle is plugged into a Samsung Phone.
STEP-BY-STEP PROCESS
Before you start
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If using a laptop, ensure it is plugged into a wall outlet. Do not let it run on battery alone.
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Save all files and close all programs.
- Download the latest firmware.
Update Process
Note: Ensure your antivirus software is up to date before updating the headset firmware to avoid false positive detection during installation.
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Run the updater.
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Click "Yes" if the User Account Control window pops up to proceed.
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Click "NEXT" to proceed. The updater will close all running Razer applications.

- Plug in the wireless dongle to your PC.

- Open the charging case.
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Click "UPDATE".

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Wait until the update process is complete. Do not interrupt.

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Unplug and then replug the wireless dongle.

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Close and then open the charging case.
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Click "CLOSE" once the update is complete.
