Razer Wildcat controller is not working on Windows 8.1 or 7

| Answer ID: 1361
Perform these workarounds to help resolve issues with the Razer Wildcat Controller together with Windows 8.1 and Windows 7.

 

Before using Razer Wildcat Controller on Windows 8.1 and Windows 7, do the following:

  1. Download and install Microsoft Xbox One Controller drivers .

  2. Plug in Razer Wildcat controller to Windows PC and execute the driver installer.

Note: If you are having trouble getting Razer Wildcat controller detected on Windows 7 after driver installation, perform the following steps:

  1. Ensure the Razer Wildcat controller is connected via the USB cable to the Windows PC.

  2. Launch Windows Control Panel via the Start menu.

  3. At the Control Panel, click on the "Hardware and Sound" category and launch the "Device Manager."

  4. At the Device Manager, right click on the "Razer Wildcat for Xbox One" device at the "Other devices" category and select "Update Driver Software…" option.

  5. At the "Update Driver Software" windows launched, click on the "Browse my computer for driver software" button.

  6. At the following window, click on the "Let me pick from a list of device drivers on my computer" button.

  7. Select on the "Microsoft Xbox One Controller" and click on the "Next" button.

  8. At the "Select the device driver you want to install for this hardware" window, select "Xbox Gaming Device" and click on the "Next" button.

  9. At the "Update Driver Warning" warning pop-up notification, click on the "Yes" button.

  10. Razer Wildcat controller should appear as "Xbox Gaming Device" at the Device Manager at the "Microsoft Xbox One Controller" category.

  11. You should now be able to detect and use Razer Wildcat Controller on Windows 8.1/7.

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