How to migrate your Razer Synapse 3 profile to Razer Synapse 4

| Answer ID: 14628
This article is a step-by-step process for migrating your profile from Razer Synapse 3 to Razer Synapse 4.

 

After upgrading from Razer Synapse 3 to Razer Synapse 4, you can then migrate your user profiles. This article will guide you through the features within Razer Synapse which can help you move your Razer Synapse personalization and settings from Razer Synapse 3 to Razer Synapse 4.

You can view the video below for instructions or review a copy of the video transcript.

Important:

  • Do not uninstall Razer Synapse 3 manually as it may cause issues with the profile migration.
  • Ensure you have Razer Synapse 3 installed and perform the upgrade to Razer Synapse 4 via the banner or installer available on the Razer website.

Note: The Razer Synapse migration tool only presents profiles for backup profiles that are present on the local machine.

Migrate your user profile

Migrate user profiles during first-time upgrade from Razer Synapse 3 to Razer Synapse 4

  1. Upgrade your Razer Synapse. See How to install or upgrade Razer Synapse for more details.
  2. Launch Razer Synapse 4 and log in with your Razer ID.

    You will be prompted to transfer all your connected devices’ Profiles, Macros, and Chroma Effects from Razer Synapse 3 to Razer Synapse 4.

    $TheNewRazerSynapse

  3. Click the “PROFILE MIGRATION” tool under the MODULES section of the DASHBOARD.

    $TheNewRazerSynapse profile migration

    You will be notified that Razer Synapse 4 will start scanning for any Razer Synapse 3 backup profiles.

    $TheNewRazerSynapse scanning profiles

    All located profiles will be shown and are ready for migration.

    $TheNewRazerSynapse profiles

  4. Expand each section and choose which profiles to migrate.

    $TheNewRazerSynapse profiles for migration

  5. Click on “MIGRATE PROFILES” to start the migration process.

    $TheNewRazerSynapse migrate profiles

    You will be notified that all your selected profiles have been migrated successfully.

    $TheNewRazerSynapse migration

Migrate user profiles after using the Razer Synapse 4

If you did not migrate your user profiles during the upgrade process, you can still migrate your Razer Synapse 3 profiles at your preferred time.

  1. Click the “PROFILE MIGRATION” tool under the MODULES section of the Dashboard.

    $TheNewRazerSynapse profile migration

  2. Expand each section and choose which profiles to migrate.

    $TheNewRazerSynapse profile migration

  3. Click on “MIGRATE PROFILES” to start the migration process.

    $TheNewRazerSynapse migrate profiles

    You will be notified that all your selected profiles have been migrated successfully.

    $TheNewRazerSynapse migrated profiles

If you were unable to complete the profile migration prior to the Razer Synapse 3 end-of-life and need to retrieve your Razer Synapse 3 cloud data for migration to Razer Synapse 4, follow the steps below.
 
Important: Strict adherence to the instructions below is required to ensure successful profile migration.

Manually migrate your cloud profile data

Retrieve cloud profile data

  1. Log in to your RazerID.

  2. Click “Account”, select “Privacy Center”.

    Razer ID Account page

  3. Download your Razer Synapse data.

    Razer ID Privacy Center

  4. Once you receive the email, click the “here” link to download your cloud profile data.

    Razer Synapse data

  5. Extract the contents of the cloud profile data from the “Synapse 3” folder.

    Synapse 3 folder

Migrate profile to Razer Synapse 4

  1. Download the Profile Migration folder.

  2. Extract and copy the contents from the “Razer Synapse3 Data” folder.

  3. On your Windows PC, go to “C:\ProgramData\Razer”.

  4. Paste the “Razer Synapse3 Data” folder.

    Razer Synapse3 Data folder

  5. Copy the contents from the cloud profile data in the “Synapse 3” folder.

    Synapse 3 folder

  6. Paste the contents in the “Emily3” folder.

    Emily3 folder

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