My Razer mouse is lagging when playing games on Xbox One

| Answer ID: 1612
This article provides instructions on how fix a lagging mouse while playing Xbox One games.

Ensure that the mouse Polling Rate is set to 125 Hz for Xbox One gaming.

Below is the current list of supported Razer mice:
  • Razer Atheris
  • Razer Basilisk
  • Razer Boomslang 20th Anniversary Edition
  • Razer Deathadder Elite
  • Razer Deathadder V4 Pro
  • Razer Lancehead
  • Razer Lancehead Tournament Edition
  • Razer Mamba Hyperflux
  • Razer Naga Trinity
  • Razer Mamba Elite
  • Razer Mamba Wireless
  • Razer Viper V4 Pro

Step-by-step process on how to set polling rate for the supported mice:

  1. Start Razer Synapse.

  2. Click on the mouse image under "DEVICES".

  3. Take note of the selected profile.

  4. Go to "PERFORMANCE".

  5. Select the value "125" under "POLLING RATE".

    Razer Synapse PERFORMANCE page

  6. Ensure the profile is still selected before disconnecting the mouse from the system.

  7. For Hybrid Storage supported mouse, ensure that the Profile LED located under the device is showing as White after connected to Xbox One.

    Mouse profile indicator

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