Applicable Model:
Firmware v15_r1
- https://rzr.to/GDpaK | July 15, 2019
- Fixed the issue that some headsets with v0014 firmware sometimes may not be able to power on and needs to be recovered after running out of battery.
Follow the detailed instructions below to run the updater on your device.
Step-by-step Process
- Download the latest firmware update by downloading the link found above.
- Close Razer Synapse and all other running applications before proceeding with the update.
- Run the downloaded firmware. The installer will prompt you to close Synapse and all other applications, If you have already done so, click "OK" to proceed.

- Plug in the wireless USB transceiver (dongle) to your PC.
- Connect the headset to the PC using the charging cable provided with the product.
- Launch the downloaded file.

- Click the "UPDATE" button and wait for the process to complete.

- You should see a confirmation message once the firmware update has been successfully applied.
