Applicable models:
Firmware v15_r1
- https://rzr.to/GDpaK | July 15, 2019
- Fixed the issue that some headsets with v0014 firmware sometimes may not be able to power on and needs to be recovered after running out of battery.
STEP-BY-STEP PROCESS
- Download the latest firmware update by downloading the link found above.
- Close Razer Synapse and all other running applications before proceeding with the update.
- Run the downloaded firmware. The installer will prompt you to close Synapse and all other applications, If you have already done so, click "OK" to proceed.

- Plug in the wireless USB transceiver (dongle) to your PC.
- Connect the headset to the PC using the charging cable provided with the product.
- Launch the downloaded file.

- Click the "UPDATE" button and wait for the process to complete.

- You should see a confirmation message once the firmware update has been successfully applied.
