Follow the steps below to fix freezing and crashes on your Razer Phone.
Step-by-step process
- Perform a hard reset then see if the issues still persist.
- Download and install any available app updates on Google Play under "My apps & games".
- If the issue is still present, boot the phone to safe mode to isolate if a third-party application is causing the issue.
- Observe the phone for 24-hours to see if the issue persists while in safe mode.
- If the phone works normally while under safe mode, the issue is due to a recently installed third-party application. Uninstall the application.
- If the issue persists, backup your phone data and perform a factory data reset.
