Sila internet speed test is broken

Updated: 16-Aug-2023 | Answer ID: 1703

This article provides workarounds to help resolve internet speed test issues on the Razer Sila.

 

Note: Live support for Razer Sila is no longer available. Please refer to our knowledge base or Insider Forum for support.
 

The internet speed test tool built into the app will return zero results on all fields or will just continue running the test.

Tap Internet Speed on the Razer Sila App

Tap start to test the internet speed

Use a speed test website like www.speedtest.net

If a speed test is necessary for FasTrack, follow these steps:

  1. Ensure FasTrack is disabled.

  2. Test the internet speed via a speed test website like www.speedtest.net.

  3. Enable FasTrack.

  4. Update the download and upload bandwidth.

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