How to set up the Razer Core X Chroma

| Answer ID: 1719

This answer is a step-by-step guide on how to properly perform an initial setup for the Razer Core X Chroma.

 

Properly setting up the Razer Core X Chroma is important to avoid issues or any damages to components.

Before proceeding, you will need the following:

  • Razer Core X Chroma
  • Razer Core X Chroma compatible PCI-E graphics card
  • Graphics driver (NVIDIA or AMD)
  • PC with Thunderbolt 3 external graphics support
  • An external monitor

For Razer Core X Chroma compatibility information, visit rzr.to/core-x.

Warning: Ensure the Razer Core X Chroma is switched off and unplugged from a power outlet to avoid electric shocks.

You can view the video below for instructions or review a copy of the video transcript.

Below are the steps on how to set up the Razer Core X Chroma:

  1. Pull the lever to unlock.

    Razer Core X Chroma lever diagram

  2. Pull out the compartment from the enclosure.

    Razer Core X Chroma enclosure diagram

  3. Peel off the tape and remove the protective foam.

    Razer Core X Chroma compartment with protective foam diagram

  4. Remove the PCI-E slot thumbscrew and cover.

    Razer Core X Chroma thumbscrew and cover diagram

  5. Insert a compatible graphics card (not included) to the PCI-E port.

    Razer Core X Chroma compartment and GPU diagram

  6. Re-insert the PCI-E thumbscrew.

    Important: Ensure the bracket mounting hole of your GPU aligns with the thumbscrew hole of the Razer Core X or Razer Core X Chroma. For example, a dual-slot GPU has a mounting hole in the middle of the bracket to secure it in place.

    Razer Core X Chroma compartment with GPU installed diagram

  7. Plug the GPU power connectors into your graphics card.

    Note: Ensure the power cables are kept away from the fans. Cable straps inside the enclosure can be used to manage the power cables as needed.

    GPU and power connectors diagram

  8. Push the compartment into the enclosure until completely shut.

    Razer Core X Chroma compartment and enclosure diagram

  9. Push the lever to lock the compartment.

    Razer Core X Chroma lever diagram

  10. Connect the Razer Core X Chroma to a power outlet using the power cord. Use the appropriate power cord for your region.

    Razer Core X Chroma and power outlet diagram

  11. Connect the Razer Core X Chroma to the Thunderbolt 3 (USB-C) port of a Thunderbolt 3 external graphics-enabled system.

    Note: This connection will also provide power and charge your USB-C-powered laptop. Be sure to only use a compatible active 40 Gbps Thunderbolt 3 (USB-C) cable.

    Razer Core X Chroma and a Razer Blade diagram showing Thunderbolt 3 (USB-C) connection

  12. Connect the Razer Core X Chroma to your external monitor using the display port of your installed graphics card.

    Razer Core X Chroma and external monitor connection diagram

  13. Ensure your system is updated.

    • For Windows:

      1. Confirm that your system has the latest Windows updates installed. Razer Core X Chroma requires Windows 10 RS5 or higher.

      2. Contact your device's manufacturer to check if your system has the following:

        • Thunderbolt 3 external graphics support
        • Latest BIOS updates
        • Required additional updates to support Intel Thunderbolt 3-enabled external GPUs.
    • For Mac OS:

      The Razer Core X Chroma requires macOS High Sierra 10.13.4 (or higher) with Thunderbolt 3. For more information on keeping your Mac up to date, check the macOS User Guide.

  14. Toggle the power switch on.

    Note: The lighting will only display when the device is connected to the Thunderbolt 3 (USB-C) port of your PC. For the internal lighting to be visible, a compatible graphics card must be installed.

    Razer Core X Chroma power switch diagram

  15. Configure the necessary system settings for your Razer Core X Chroma.

    • For Windows:

      Note: Once the Razer Core X Chroma is powered on and connected to your system, the Thunderbolt software window will pop up.

      1. Simply set all listed Razer Core X Chroma to “Always Connect”.
      2. Click “OK”.

        Windows system settings pane for Razer Core X Chroma

      Access these settings from the Thunderbolt software in the system tray if the pop-up window does not display.

    • For Mac OS:

      Your Razer Core X Chroma can already be used by supported applications upon connecting it to the Thunderbolt (USB-C) port of your Mac. Check out how to use your external GPU configuration with your Mac for more information.

  16. Install the drivers for the graphics card.

    Note: The external graphics card must be detected by the system before installing the driver. You may also need to install the latest drivers for the internal graphics card of your PC for the external graphics card to function.

    1. Download and install the latest graphics driver version from NVIDIA or AMD.

      Note: Windows update may automatically install a driver for the graphics card.

    2. Ensure to select the correct driver option for your system as some systems may require either the Standard or DCH driver version.

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