Razer Synapse 2 will continue to operate on existing PCs but cloud-related features will no longer be supported effective October 28, 2025.
Notes:
- You can still log in with your Razer ID to access local profiles.
- Existing settings, such as Profiles and Macros created before the sunset date, will remain stored locally.
- You can manually export settings to another PC using Razer Synapse 2.
- Cloud syncing of new settings to other PCs will no longer be supported.
To ensure a smooth transition, log in with your Razer ID and export any Profiles or Macros you want to keep.
See the answer below for details.
Important:
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Check your firewall or antivirus software configuration to ensure it is not blocking the app.
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Ensure your system specifications have met the requirements. See Razer Synapse 2.0 system requirements for details.
See the step-by-step instructions below on how to fix Razer Synapse 2.0 when it crashes or fails to start.
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Run Razer Synapse 2.0 as administrator.
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Revert the color profile to system default by pressing the Windows key > Color Management > Advanced.
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Select “System default (sRGB IEC61966-2.1)” as the Device profile.
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If the issue persists, perform a clean reinstall. See How to re-install Razer Synapse on Windows for more details.
