When using the speakerphone on my Razer Phone, the caller hears their own voice or an echo

Updated: 22-Sep-2025 | Answer ID: 1743
This problem can be caused by a third-party app that is not compatible with the Razer Phone.

This issue could be due to a third-party app currently unsupported by the Razer Phone 2.

Note: Before proceeding to the troubleshooting steps, ensure the Razer Phone is up to date. To verify this, navigate to Settings > System > Advanced > System update > Check for update.

If the issue is not occuring using the native phone app, follow the steps below:

  1. Disable Wi-Fi calling.

  2. Select a different “Preferred Network” by going to Settings > Network & internet > Advanced.

    Shot of advanced option under Network & Internet on the Razer Phone 2

  3. Tap “Preferred network type”.

    Shot of Preferred network type option under Mobile network on the Razer Phone 2

  4. Switch between “LTE (recommended)”, “3G”, and “2G ” and verify if the issue persists each time you switch the network type.

    Shot of Preferred network options pop-up window on the Razer Phone 2

  5. Move to a location with a stronger signal.

  6. Try inserting the SIM card to a different phone to verify that the SIM is not defective. If the issue persists, this is caused by a defective SIM card. In that case, contact your network or service provider.

  7. If the SIM card works on a different mobile phone, test a SIM from a different mobile carrier and verify if the issue has been resolved.

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