If your Razer Phone will not turn on, this may be due to a number of reasons. The most likely cause of your Razer Phone not powering on is an insufficient battery charge or a random software error that could easily be remedied by a hard reset. To determine which issue you are experiencing, follow the steps below:
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Plug-in the charger to the phone and check to see if the dynamic battery charging icon is showing up.
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If the phone does not indicate charging, ensure that you are using the adapter and cable that came with the Razer Phone as much as possible. Some third-party peripherals may not reach the specifications for the Razer Phone and such may not be able to charge the device correctly. Worse, using unrated peripherals may result in injury.
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Check if there is any debris blocking the charging ports and the outlet to ensure a steady power connection.
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Test the phone by plugging it into another power outlet or source such as a power bank.
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If your device’s battery was completely depleted, it may take a while for the charging indicator to display on the phone. Consider leaving the phone charging for at least an hour.
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If the issue persists remove the power adapter and attempt to charge the Razer Phone on a computer that has a USB-C port.
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If the phone charges successfully, the power adapter may be defective.
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If the issue persists, consider using a third-party USB-C charger. If that solves the issue, the USB-C cable may be defective.
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Perform a hard reset by simultaneously pressing and holding the power button and volume up button for 7 to 10 seconds.
