Razer Phone Verizon encounters a "NO SIM CARD" error

| Answer ID: 1780

This answer will show you the details of why Verizon customers encounter the error and what to do to resolve it.

 

Verizon customers encounter "NO SIM CARD" error message on their Razer Phone 2 devices. This occurs when the customer's preferred network type is LTE/CDMA. To resolve this, the user needs to change the preferred network to LTE/3G/2G.

Please follow the steps below for instructions on how to do this:

  1. Select "Settings" > "Network & Internet".

    network and internet 1 network and internet 2

  2. Select "Mobile Network" > "Preferred Network Type".

    preferred network type 1 preferred network type 2

  3. Select the option "LTE/3G/2G".

    select LTE/3G/2G preferred

  4. Restart the phone to apply the changes.

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