How to export and import profiles and configurations in Razer Synapse

| Answer ID: 1909
This is a quick guide on how to export and import profile settings on Razer Synapse.

Effective February 3, 2026, Razer Synapse 3 will no longer receive updates or support cloud services. After this date, cloud syncing of configurations across PCs using the same Razer ID will be disabled.

Note: Your installed devices will continue to be configurable in Razer Synapse 3. However, if you uninstall these devices completely, you will need to upgrade to Razer Synapse 4 to continue customization.

Download Razer Synapse 4 and migrate your existing Razer Synapse 3 profiles using the Profile Migration Tool to retain access to your configurations. See How to migrate your Razer Synapse 3 Profile to Razer Synapse 4 for instructions.

Select preferred action

Exporting Profiles

Razer Synapse 4

  1. Open Razer Synapse 4.

  2. Select your device from the “DASHBOARD”, navigate to “CUSTOMIZE” function.

  3. Click the ellipsis icon beside the profile dropdown.

    Device tab in Razer Synpase

  4. Click "Export".

    Ellipsis menu pane

  5. Select the profile to export by clicking the corresponding checkbox.

  6. Click the "EXPORT" button.

    Profile export pane

  7. Select your preferred location to save the profile then click the “Save file” button.

Razer Synapse 3

  1. Open Razer Synapse 3.

  2. Go to "CUSTOMIZE" and click the ellipsis icon.

    Synapse 3 Mouse customization menu

  3. Click "Export".

    Synapse 3 Mouse customization menu showing how to export a profile

  4. Select the profiles you would like to export by left-clicking their checkbox and click "EXPORT".

    Synapse 3 dialogue box showing how to export a profile

    Note: You will be prompted on the save location of the exported file once you click "EXPORT".

Importing Profiles

Razer Synapse 4

  1. Open Razer Synapse 4.

  2. Select your device from the “DASHBOARD”.

  3. Click the ellipsis icon under the "CUSTOMIZE" tab.

    Device tab in Razer Synapse

  4. Click "Import".

    Ellipsis menu pane

  5. Select the source of the profile to import, “Local” or “Cloud”.

    Import profile pane

    To import locally:

    1. Select “Local” then click the folder icon.

      Import profile pane

    2. Open the location folder of the profile.

    3. Select the file and click the “Open” button.

      Note: Razer Synapse 4 profile has a file extension "synapse4" and a file type "SYNAPSE4 File".

      File explorer window

    4. Click the “IMPORT” button.

      Profile import pane

    To import a profile from the cloud via RazerID:

    1. Select “Cloud” as the source.

    2. Select the profile to import then click the "IMPORT" button.

Razer Synapse 3

  1. Open Razer Synapse 3.

  2. Go to “CUSTOMIZE” and click the ellipsis.

    Synapse 3 mouse customization menu

  3. Click "Import".

    Synapse 3 mouse customization menu showing how to import profile

  4. Select the source of the imported file. If you have a previously exported profile, select the file location, and click "IMPORT".

    Synapse 3 Mouse customization menu showing how to import profile from local file

    Note: The Synapse 3 profile file has a file extension "synapse3" and a file type "SYNAPSE3 File".

  5. To import a profile that has been cloud-saved by your RazerID, select the profile you want to import and click the "IMPORT" button.

    Synapse 3 menu for selecting the profile to be imported

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