The Razer Blade is unable to pair with a Bluetooth device

Updated: 04-Jun-2023 | Answer ID: 1946
This article contains a guide on what to do when your Bluetooth device is not pairing with the Razer Blade.

See the step-by-step instructions below

Use the Windows Troubleshooter

Note: Before you proceed, ensure that your system has all the latest updates installed.

  1. Open your Start menu and select “Settings”.

  2. Go to Update & Security > Troubleshoot > Bluetooth.

    Windows 10 Update & Security settings menu

  3. Click “Run the troubleshooter." Test if the issue has been solved. 

    Close up of the Bluetooth troubleshooter

Use the Device Manager

  1. Ensure that Bluetooth is enabled on both your Razer Blade and Bluetooth device.

  2. Connect your Bluetooth peripheral to another PC or smartphone and test it. Proceed to the next step if the Bluetooth peripheral connects to the other device.

  3. Update your Bluetooth drivers via “Device Manager” and select “Bluetooth”. Right-click the Bluetooth driver and select “Update Driver”.

    Windows 10 Device Manager with the Bluetooth driver highlighted, showing menu options

  4. Finish the update process then connect the Bluetooth device to your Razer Blade. Test the devices.

  5. If the issue persists, go back to Device Manager then select “Bluetooth”. Right-click the Bluetooth driver and select “Uninstall Driver”.

    Windows 10 Device Manager with Bluetooth driver shown to be uninstalled

  6. Click on the “Action” tab and select “Scan for Hardware Changes”.

    Scan for hardware changes option highlighted in Windows Device Manager

  7. Your Razer Blade will search and install any available drivers. Restart your Razer Blade afterward.

  8. If the steps above did not resolve your issue and you have determined that the issue is with the Razer Blade, attempt to perform a system recovery or factory reset.

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