My Razer headset's microphone does not pick up my voice or audio

Updated: 08-Jan-2026 | Answer ID: 1984
This is a guide on how to troubleshoot a Razer headset microphone that is not picking up audio.

Select Windows version

Windows 10

  1. Click on "Start", then type "Manage Audio Devices" in the search box. Hit "Enter".

    "Manage Audio Devices" search results from Start menu Windows 10

  2. Click the "Recording" tab.

  3. Verify that your headset is set as the default device.

    Recording tab of Sound devices Windows 10

Windows 11

  1. Press Windows key then type “Manage audio input devices”.

    "Manage input sound devices" seach results from Start Menu of Windows 11

  2. Set your Razer headset as the correct input device.

    Input device options on Windows 11

Additional Troubleshooting:

  • Ensure your Razer headset is selected as the input device in-game.
  • If you are using a 3rd-party chat application such as Discord or Skype, check if the “Push-To-Talk” setting is checked. If enabled, this setting will not allow the user to send audio without pressing a specific key/s.
  • Ensure the microphone headset is not muted on your Razer headset’s in-line control.

Is this answer helpful?