My Razer headset's microphone does not pick up my voice or audio

| Answer ID: 1984
This is a guide on how to troubleshoot a Razer headset microphone that is not picking up audio.

If your Razer headset microphone is not picking up your voice or audio, the issue is often caused by incorrect system or application settings. This article walks you through simple checks and adjustments to help restore proper microphone functionality on your PC.

  1. Click on "Start", then type "Manage Audio Devices" in the search box. Hit "Enter".

    "Manage Audio Devices" search results from Start menu Windows 10

  2. Click the "Recording" tab.

  3. Verify that your headset is set as the default device.

    Recording tab of Sound devices Windows 10

Additional Troubleshooting:

  • Ensure your Razer headset is selected as the input device in-game.
  • If you are using a 3rd-party chat application such as Discord or Skype, check if the “Push-To-Talk” setting is checked. If enabled, this setting will not allow the user to send audio without pressing a specific key/s.
  • Ensure the microphone headset is not muted on your Razer headset’s in-line control.

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