How to configure your Sila to work with your Internet Service Provider (ISP)

Updated: 21-Sep-2025 | Answer ID: 2007
This article shows the steps on how to configure your Razer Sila with your ISP.

 

Note: Live support for Razer Sila is no longer available. Please refer to our knowledge base or Insider Forum for support.
 

Some ISPs require that you log in to their service using PPPoE (Point to Point Protocol over Ethernet). This can be done n the Razer Web UI by entering your username and password. Follow the steps below:

  1. Open a web browser and enter sila.razer.com or 192.168.8.1 on the address bar.

    Note: Using the URL sila.razer.com is recommended as it offers better security.

    Razer Sila Web URL in the address bar

  2. Enter the admin password and click "SIGN IN".

    Sign in page of the Razer Sila UI

  3. Select "WAN IP" from the menu on the left.

    WAN IP tab on the navigation panel of the Razer Sila UI

  4. Enable the "My internet connections requires a  username and password" slide switch under the Connection Accessibility tab.

    Connection Accessibility tab highlighting the switch to require a username and password on the Razer Sila UI

  5. Enter the username and password provided by your ISP.

    Connection Accessibility tab highlighting the username fields on the Razer Sila UI

  6. Enter the Service Name. This is for you to use and is not used to access your ISP's service.

    Connection Accessibility tab highlighting the ISP field on the Razer Sila UI

  7. Click on the "Apply" button.

    Connection Accessibility tab highlighting the Apply button on the Razer Sila UI

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