How to set up internet on the Razer Sila (ISP, PPPoE, static IP, DNS, gateway, bridge)

| Answer ID: 2007
This article shows the steps on how tto set up the internet connection and network options on Razer Sila.

 

Note: Live support for Razer Sila is no longer available. Refer to our knowledge base or Insider Forum for support.
 

Razer Sila internet setup depends on the connection type required by the internet service provider (ISP). Incorrect PPPoE credentials, DNS entries, or bridge mode settings interrupt internet access for all devices on the network.

Follow the detailed instructions below to set up the internet connection and network options on Razer Sila.

Select a setup option

Set up a PPPoE connection with ISP credentials

Note: Connect the PC directly to Razer Sila with an Ethernet cable before starting.

  1. Enter "sila.razer.com" or "192.168.8.1" in the address bar of a web browser.

    Note: Use "sila.razer.com" for better security.

    Razer Sila web URL in the browser address bar

  2. Enter the admin password and click "SIGN IN".

    Note: The default password is "password".

    Sign in page of the Razer Sila web UI

  3. Select "WAN IP" from the menu on the left.

    WAN IP option in the navigation menu of the Razer Sila web UI

  4. Toggle "Get Dynamic IP Address" on.

    Get Dynamic IP Address switch in the Wide Area Network IP pane

  5. Toggle "My internet connection requires a username and password" on under the "Connection Accessibility" tab.

    Username and password switch under the Connection Accessibility tab of the Razer Sila web UI

  6. Enter the username and password provided by the ISP.

    Note: Click the eye icon to show the password and confirm it is correct.

    Username and password fields under the Connection Accessibility tab of the Razer Sila web UI

  7. Enter a service name if required.

    Note: The service name is a label for reference only. The ISP does not use it to grant access.

    Service name field under the Connection Accessibility tab of the Razer Sila web UI

  8. Click "Apply".

    Apply button under the Connection Accessibility tab of the Razer Sila web UI

  9. Connect Razer Sila to the modem and check the internet connection.

Configure DNS settings

Replace the ISP-assigned DNS server with a manual DNS server.

  1. Enter "sila.razer.com" or "192.168.8.1" in the address bar of a web browser.

    Note: Use "sila.razer.com" for better security.

    Razer Sila web URL in the browser address bar

  2. Enter the admin password and click "SIGN IN".

    Admin password field on the Razer Sila sign in page

  3. Select "WAN IP" from the menu on the left.

    WAN IP option in the navigation menu of the Razer Sila web UI

  4. Select "Domain Name Server Address".

    Domain Name Server Address option in the Razer Sila web UI

  5. Enter the "Primary DNS" and "Backup DNS" server IP addresses.

    Primary DNS and Backup DNS fields in the Razer Sila web UI

  6. Click "Apply".

    Apply button for DNS settings in the Razer Sila web UI

Reserve a static IP address for a device

Reserve a fixed IP address for a device with a DHCP/DNS reservation.

  1. Enter "sila.razer.com" or "192.168.8.1" in the address bar of a web browser.

    Note: Use "sila.razer.com" for better security.

    Razer Sila web URL in the browser address bar

  2. Enter the admin password and click "SIGN IN".

    Admin password field on the Razer Sila sign in page

  3. Select "LAN IP" from the menu on the left.

    LAN IP option in the navigation menu of the Razer Sila web UI

  4. Select the "DHCP/DNS Reservation" tab.

    DHCP/DNS Reservation tab under LAN IP in the Razer Sila web UI

  5. Select the checkbox next to the device that requires a fixed IP address.

    Device checkbox in the DHCP/DNS Reservation list

  6. Click "Add DHCP/DNS Reservation".

    Add DHCP/DNS Reservation button in the Razer Sila web UI

Connect Razer Sila to a gateway

  1. Enable bridge mode on Razer Sila. See How to operate the Razer Sila router in bridge mode for instructions.

    Note: In bridge mode, QoS, guest networking, and other Razer Sila features are not available.

  2. Enable bridge mode on the gateway. Refer to the gateway manual for instructions.

    Note: Some ISPs, such as Verizon Fios, do not allow bridge mode on their gateway for all internet protocol television (IPTV) services.

  3. Add a demilitarized zone (DMZ) on the gateway.

  4. Assign Razer Sila to the gateway DMZ.

Configure bridge mode

Bridge mode turns off the router services of Razer Sila to prevent conflicts with another router.

In bridge mode, Razer Sila does not provide the following services:

  • NAT

  • DNS caching

  • DHCP

  • Application-aware QoS

  • UPnP

  • Port Forwarding/Port Triggering

  • Remote Management

  • Guest Network

  • Parental Controls

  • Block Sites

  • Block Services

  • VPN service

  • VLANs

  • Enhanced security

Important: Confirm that another router on the network provides these services.

Select a method

Enable bridge mode from the mobile app

  1. Tap "Razer Sila" on the main page.

    Razer Sila icon on the mobile app main page

  2. Tap "Modify Internet Settings".

    Modify Internet Settings option in the mobile app

  3. Toggle "Bridge Mode" on and tap "Apply".

    Bridge Mode switch and Apply button in the mobile app

Enable bridge mode from a web browser

  1. Enter "sila.razer.com" or "192.168.8.1" in the address bar of a web browser.

    Razer Sila web URL in the browser address bar

  2. Enter the admin password and click "SIGN IN".

    Admin password field on the Razer Sila sign in page

  3. Select "LAN IP" from the menu on the left.

    LAN IP option in the navigation menu of the Razer Sila web UI

  4. Toggle "Bridge Mode" on.

    Bridge Mode switch under LAN IP in the Razer Sila web UI

  5. Click "Apply".

    Apply button for bridge mode in the Razer Sila web UI

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