Razer Atheris does not reconnect to my system upon a restart, reboot, or from waking up from sleep mode

| Answer ID: 2011

This answer will show you how to reconnect the Razer Atheris to a system upon a restart, reboot, or from waking up from sleep mode.

 

This issue is due to an outdated OS version. Always check and update your Operating System to its latest version. Microsoft released an update with Bluetooth connectivity fixes: https://support.microsoft.com/en-sg/help/4458469/windows-10-update-kb4458469

If the issue persists after the update, do the following:

  1. Uninstall all Razer software.
  2. Switch off the Bluetooth of Razer Atheris and unplug the dongle, if applicable.
  3. Go to the "Device Manager".
  4. Click "View" and select "Show Hidden Devices".
  5. Open each category in Device Manager and uninstall all items with "Atheris".
  6. Restart the computer and reconnect Atheris.

Is this answer helpful?