How can I fix the Bluetooth issue on my Razer Joro?

Updated: 08-May-2026 | Answer ID: 20134
This article contains the answers on how to resolve Bluetooth connection issue with the Razer Joro Portable Keyboard.
Razer Joro Portable Keyboard | RZ03-0236 Support

 

The Razer Joro Portable Keyboard is Razer’s most portable keyboard yet, designed for comfortable typing in any scenario. If you are experiencing Bluetooth issues, follow the step‑by‑step guide below to resolve them.

With Razer Synapse 4

  1. Open Razer Synapse 4.
  2. Click the “Help” icon on the top-right corner of the Razer Synapse window.

    Razer Synapse Help icon

  3. Click “RESET” on the “FACTORY RESET” page.

    Razer Synapse Help icon

Without Razer Synapse 4

  1. Turn off the keyboard.
  2. Press and hold Left Ctrl + Esc.
  3. Turn the keyboard back on and test the connection.

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