Effective February 3, 2026, Razer Synapse 3 will no longer receive updates or support cloud services. After this date, cloud syncing of configurations across PCs using the same Razer ID will be disabled.
Note: Your installed devices will continue to be configurable in Razer Synapse 3. However, if you uninstall these devices completely, you will need to upgrade to Razer Synapse 4 to continue customization.
Download Razer Synapse 4 and migrate your existing Razer Synapse 3 profiles using the Profile Migration Tool to retain access to your configurations. See How to migrate your Razer Synapse 3 Profile to Razer Synapse 4 for instructions.
If you were unable to complete the profile migration prior to the Razer Synapse 3 end-of-life and need to retrieve your Razer Synapse 3 cloud data for migration to Razer Synapse 4, follow the steps below.
Important: Strict adherence to the instructions below is required to ensure successful profile migration.
Migrate your cloud profile data
Retrieve cloud profile data
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Log in to your RazerID.
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Click “Account”, select “Privacy Center”.
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Download your Razer Synapse data.
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Once you receive the email, click the “here” link to download your cloud profile data.
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Extract the contents of the cloud profile data from the “Synapse 3” folder.
Migrate profile to Razer Synapse 4
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Download the Profile Migration folder.
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Extract and copy the contents from the “Razer Synapse3 Data” folder.
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On your Windows PC, go to “C:\ProgramData\Razer”.
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Paste the “Razer Synapse3 Data” folder.
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Copy the contents from the cloud profile data in the “Synapse 3” folder.
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Paste the contents in the “Emily3” folder.
