How to fix intermittent connection on your Razer device when connected to PC

| Answer ID: 21024
This article provides quick solutions on how to fix intermittent connection on your Razer device when connected to a PC.

Experiencing lag or intermittent connection may affect your device’s overall performance and stability.

You can view the video below for instructions or review a copy of the video transcript.

Follow the instructions below to fix intermittent connection with your Razer device when connected to your PC.

  1. Check your device’s firmware and update it if a new version is available.

  2. Plug your Razer device directly into your PC using the original cable.

  3. Place the dongle closer to your device and keep it away from objects that may cause interference.

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