Razer Synapse 2 will continue to operate on existing PCs but cloud-related features will no longer be supported effective October 28, 2025.
Notes:
- You can still log in with your Razer ID to access local profiles.
- Existing settings, such as Profiles and Macros created before the sunset date, will remain stored locally.
- You can manually export settings to another PC using Razer Synapse 2.
- Cloud syncing of new settings to other PCs will no longer be supported.
To ensure a smooth transition, log in with your Razer ID and export any Profiles or Macros you want to keep.
See the answer below for details.
A profile is a convenient way of saving all the changes you have made on your device. A single profile can store numerous settings such as key assignments and track panel options. Importing and exporting profiles are beneficial, especially when you have multiple devices that you want to have in the same settings.
Select preferred action
Exporting a Profile
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Right-click the Razer Synapse 2.0 icon in the system tray.
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Click on "Open Razer Synapse".
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Under "System", click the ellipsis icon then click "Export".
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Select all applicable profiles that need to be backed up and click "Export".
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Navigate to the location where you wish to save the profile, set an appropriate file name for the backup then click on "Save".
Importing a Profile
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Right-click the Razer Synapse 2.0 icon in the system tray.
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Click on "Open Razer Synapse".
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Under "System", click the ellipsis icon then click "Import".
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Click the folder icon under "Browse".
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Navigate to the location where the profile you want to import is saved and click "Open".
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Click "Import".
