Why can't people in my chat party hear me when I talk using my Razer BlackShark V2?

Updated: 21-Sep-2025 | Answer ID: 2841
This answer will show you how to fix an issue where the people in your chat party cannot hear you when you talk.

 

Here are some suggestions that may help:

  • Ensure that the microphone is attached properly and bend it until it is parallel to your mouth.

    properly attach the microphone

  • Ensure that the microphone diaphragm is in front of your mouth.

    mic diaphragm and air vent

  • Check the controls and make sure that the microphone is not muted. The green band around the mute button will show when the microphone is not muted.

    ensure microphone is not on mute

  • Ensure that the microphone level on your console or PC is not set to zero or muted. Checking for troubleshooting guides from your console's manufacturer support site may also help.

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