There's no audio coming from my Razer BlackShark V2 or V2 X

Here are some suggestions that may help:

• Check the volume control and make sure it is not turned all the way down. Rotate the volume knob to increase/decrease the volume as shown below:

  

• Connect your Razer BlackShark V2 X to a different audio source to rule out any source issues.
• Ensure the source volume is not set to zero.
• Ensure you have selected the correct playback audio device.

• Try the sound troubleshooter if you are using Windows 10 build 2004.
  • Right-click on the volume icon and click “Troubleshoot sound problems” to start and follow the troubleshooter recommendations.

    

• Navigate to the “Sound Control Panel” and test the speakers if you are using another build of Windows 10.
  • Right-click on the sound icon and click on “Sound Control Panel” and select your internal sound card.

    

• Right-click on it and click “Test”.