Razer Blade boots into BIOS but not Windows OS

Updated: 23-Aug-2023 | Answer ID: 3221
This article provides troubleshooting steps to resolve boot loop issues.

If your Razer Blade is stuck at the BIOS screen or Aptio Setup and unable to boot to your Windows operating system, perform the following steps to identify the possible causes and resolve this issue.

Check for any changes made to the Razer Blade before encountering the issue.

  • Hardware changes - cleaned internal hardware parts, removed or replaced SSD, removed or replaced SODIMM RAM

  • Software changes - installed BIOS updates or new software

Check the following changes

Hardware changes

  1. Unplug all external devices.

  2. Open the Razer Blade.

  3. Make sure the previously removed or replaced components are properly reinstalled or reseated and everything is plugged in securely.

  4. Check if the SSD is detected in the BIOS screen.

    Note: If your computer keeps booting to BIOS, the issue may be triggered by the incorrect boot order.

  5. Check if there is an appropriate boot device available in BIOS then set the disk as the primary boot option.

    BIOS main window

    BIOS Boot tab

  6. If your hard drive listed under boot device cannot be found in BIOS, change the hard disk.

  7. Check if the disk is plugged in correctly and can work on another PC. If it works fine on another PC, contact your supplier for a proper solution.

Software changes

Note: The Fn keys to select “Optimized Defaults” and “Save & Exit” differ among Razer Blade models.

  1. Check if your hard disk is detected.

    If system recovery or factory reset does not resolve the issue, confirm that the hard disk is detected.

    BIOS Advanced page

    Your hard disk should be listed as shown below:

    BIOS Advanced page

    You can also go to the “Security” tab. Your Hard Disk should be listed under “HDD Security Configuration”.

    If the hard disk is not detected, this is a hardware issue. Get the Razer Blade checked and repaired by our official repair centers through our Customer Support.

    Note: Hardware damages caused by upgrades and expansions are not covered by our Warranty Policy.

    1. Power on the Razer Blade.

    2. When the Three-headed Snake (THS) Logo comes out, press “F1”.

    3. Go to “Advanced” and select “NVMe Configuration”.

  2. Boot into Safe Mode

    If the hard disk is detected, the issue could be caused by drivers.

    1. Boot the Razer Blade into safe mode. See How to boot the Razer Blade to Safe Mode for more details.

    2. Uninstall any recently installed or updated drivers that may have caused the issue.

    3. Restart the Razer Blade.

  3. Restore BIOS default settings

    If the issue persists, restore the BIOS default settings.

    1. On the “Main” tab of your BIOS configuration screen, choose the Fn key for “Optimized Defaults”.

    2. Choose “Yes” and then click Enter to confirm.

    3. Choose the Fn key for “Save & Exit”.

    4. Choose “Yes” and then click Enter to confirm.

  4. Perform a system recovery or factory reset. See the answers below for more details.

The computer should restart and enter Windows.

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