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Validated and used by top eSports athletes, the Razer Kraken Gaming Headset for Xbox One | RZ04-01140 is engineered to deliver rich precise audio while isolating noise from the outside, so you can enjoy high-quality sound from its large 40mm Neodymium magnet drivers for hours on end. The unidirectional analog microphone leaves no room for miscommunication and can even be flipped up out of view when not in use.
Device Layout
Full Technical Specifications
| HEADPHONES | |
| Frequency Response | 20 – 20,000Hz |
| Impedance | 32 Ω |
| Sensitivity (@1 kHz) | 110 ± 4dB |
| Input/Output power | 50mW @ 1.52V |
| Drivers | 40mm, with Neodymium magnets |
| Ear Cup Cushion Type | Circumaural, leatherette ear cushions |
| Connection Type | Available 3.5mm analog combined audio/mic port |
| MICROPHONE | |
| Frequency Response | 100 – 10,000Hz |
| Signal-to-Noise Ratio | >50dB |
| Sensitivity (@1 kHz) | -42 ± 3dB |
| Pick-up Pattern | Unidirectional |
| HEADSET CONTROLS | |
| Volume up and down | Stereo Headset Adapter for Xbox One |
| Microphone | Stereo Headset Adapter for Xbox One |
| Game & Chat Balance | Stereo Headset Adapter for Xbox One |
How To
How do I change the settings of my Razer headset?
To change the settings of your Razer headset, please download and install Razer Synapse 2.
How to connect a 3.5 mm Razer headset to a desktop, laptop, or mobile device
Razer headsets with 3.5 mm combo jacks can be used with laptops or other devices that have a 3.5 mm combo port. To connect a Razer headset to a computer or mobile device, see How to connect a 3.5 mm Razer headset to a desktop, laptop, or mobile device for instructions.
How to remove and reattach ear cushions on a Razer headset
Removal and re-assembly of the ear cushions on your Razer headset should be done properly and with utmost care to prevent any damage to its parts. See How to remove and reattach ear cushions on a Razer headset for instructions.
How do I use THX Spatial Audio?
After purchasing THX Spatial Audio, an activation code will be sent to your email. Check out the THX Spatial Audio Support page for more details.
Troubleshooting
How to resolve a Razer headset with intermittent audio or intermittently cuts in/out or disconnect from a system
A Razer headset that has intermittent sound might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged in audio jack, hub connections, operated outside the maximum wireless range, wireless interference, software issues, or faulty audio drivers.
Check How to resolve a Razer headset with intermittent audio or intermittently cuts in/out or disconnect from a system for detailed instructions.
How to troubleshoot and resolve a headset or headphone with no sound, poor audio, or uneven audio balance
A Razer headset with no sound, poor audio, or uneven balance might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged-in audio jack, hub connections, incorrect playback device levels or settings, software issues, or faulty audio drivers.
Check How to troubleshoot and resolve a headset or headphone with no sound, poor audio, or uneven audio balance for detailed instructions.
How to troubleshoot a headset that has static, buzzing, or crackling sound
A headset that has static or buzzing noise might be caused by dirt or debris in audio ports and on the audio jack, improperly plugged in audio jack, hub connections, software issues, or faulty audio drivers.
Check How to troubleshoot a headset that has static, buzzing, or crackling sound for detailed instructions.
How to troubleshoot headset mic quality issues (distorted, muffled, static, or buzzing)
A headset mic that is distorted, muffled, buzzing or has static might be caused by dirt or debris in audio ports and on the audio jack, improperly attached mic and audio jack, hub connections, software issues, or faulty audio drivers.
Here is the video on how to troubleshoot and resolve headset microphone issues.
Check How to troubleshoot headset mic quality issues (distorted, muffled, static, or buzzing) for detailed instructions.
How to troubleshoot a Razer headset microphone that is not working, unresponsive, or not picking up sound
A Razer headset microphone that is not working, unresponsive, or not picking up sound might be caused by an improperly attached mic, incorrect audio port connections and settings, wireless interference, software issues, or faulty audio drivers.
Here is the video on how to troubleshoot and resolve headset microphone issues.
Check How to troubleshoot a Razer headset microphone that is not working, unresponsive, or not picking up sound for detailed instructions.
How to troubleshoot a headset microphone that is too sensitive
A headset mic that is too sensitive might be caused by improper or too high mic levels, mic placed too close to the mouth, software issues, or faulty audio drivers.
Here is the video on how to troubleshoot and resolve headset microphone issues.
Check How to troubleshoot a headset microphone that is too sensitive for detailed instructions.
General Information
Can I connect other headsets with the Razer Xbox One Audio Adaptor?
Yes. The Razer Xbox One Audio Adaptor can accommodate almost any headset with a 3.5mm jack.
Can the Razer Kraken Xbox One headset be used on other devices?
Yes. The Razer Kraken Xbox One headset is compatible with most mobile, desktop, and laptop with a 3.5mm jack.
Are wireless headsets compatible with the audio adaptor?
No. Wireless Xbox One headsets are not compatible with the adaptor.
| Documentation | Language |
| User Guide (English) | English |
| Product | Warranty Period |
|---|---|
| Razer Systems and System Accessories | 1 year^ |
| Razer Phone and Phone Accessories | 1 year |
| Razer Mice | 2 years |
| Razer Keyboards and Keypads | 2 years^^ |
| Razer Headsets, Earphones and Earbuds | 2 years^^ |
| Razer Wireless Mouse and Mat Bundles | 2 years^^ |
| Razer Mouse Mats | 1 year^^^ |
| Razer Speaker Systems and Broadcaster Devices | 1 year |
| Razer Controllers | 1 year |
| Razer Routers | 1 year |
| Razer Monitors | 1 year |
| Razer Wearables (Smart Watches and Eyewear) | 2 years |
| Razer Gaming Accessories | 1 year^^^ |
| Razer Rechargeable Batteries for Wireless Devices | 1 year^^^^ |
| Razer Iskur | 3 years^^^^^ |
^^ Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
^^^ Warranty period for Razer Firefly HyperFlux is 2 years.
^^^^ Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
^^^^^ Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stiches of the upholstery.
