Razer Ripsaw HD | RZ20-02850 Support & FAQs

Updated: 02-Feb-2026 | Article ID: 3600

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You can view the video below for instructions or review a copy of the video transcript.

The Razer Ripsaw HD is a dedicated game capture card designed to complement your dedicated streaming PC for pro-grade streaming on console and PC setups. With the ability to produce high quality, detailed footage, and crisp audio, your gameplay looks just as good to your audience as it does to you.

Front shot of the Razer Ripsaw HD

 

Key Features

  • Full HD 1080p at 60 FPS for powerful stream performance
  • 4K 60 FPS passthrough for uninterrupted, smooth gameplay
  • Full audio mixing capabilities for hassle-free audio management
  • HDMI 2.0 & USB 3.0 connectivity for zero-latency output and maximum details
  • 3.5mm audio cable for easy, software-free setup

 

Package Contents

  • Razer Ripsaw HD game capture card
  • USB 3.0 Type-C to Type-A cable
  • HDMI cable
  • 3.5 mm audio cable
  • Important Product Information Guide

 

System Requirements

  • Windows 8 64-bit or higher with a free USB 3.0 port
  • Intel Core i3-6100 (or higher) for Desktop
  • Intel Core i7-4810MQ (or higher) for Laptop
  • NVIDIA GeForce GTX 660 (or higher) for Desktop
  • NVIDIA GeForce GTX 870M (or higher) for Laptop
  • 4 GB minimum (8 GB recommended)

 

Device Layout

 

Device layout of the Razer Ripsaw HD

  1. Status indicator
  2. Microphone input port
  3. Headphone port
  4. Type C port
  5. HDMI input port
  6. HDMI passthrough port
  7. USB 3.0 Type C to Type A cable
  8. HDMI cable
  9. 3.5 mm audio cable

 

Full Technical Specifications

 

Category Specification

Interface

USB 3.0

Video input

Digital – HDMI 2.0

Audio input

Digital – HDMI

Audio mix-in input

3.5 mm mic-in

3.5 mm aux-in

Video output

HDMI 2.0

Max video capture resolution

2160p at 30 FPS

1080p at 60 FPS

Supported video resolutions
  • 2160p at 30 FPS
  • 1440p at 30 FPS
  • 1080p at 60 FPS
  • 720p at 60 FPS
  • 480p at 60 FPS

Color format

YUY2

Bit depth

16 bits

Chroma sub-sampling

4:2:2
Razer Ripsaw HD RZ20-02850

How To

How do I set up the Razer capture card?

  1. Connect the HDMI cable from the HDMI port of your PC or gaming console to the HDMI input port of the Razer capture card.
  2. Connect an HDMI cable from the HDTV or monitor to the HDMI pass-through port of the Razer capture card.
  3. Connect the USB cable from the USB port of your recording PC to the USB port of the Razer capture card.
  4. A status indicator will light up to indicate that the Razer capture card is powered on.

You can view the video below for instructions or review a copy of the video transcript.

See the answer below for more details.

How do I set up the Razer capture card to work with my high refresh rate gaming monitor?

There is a method to ensure a full high refresh rate gaming performance while allowing the Razer capture card to stream at 60 Hz preventing screen tearing.

See the answer below for more details.

How do I enable Nintendo Switch to be captured on my Razer capture card?

  1. Go to OBS Studio settings.
  2. Right-click the Razer capture card "Scene" and change video settings from "default resolution" to "Custom".

How do I mix audio inputs in stream or recording using Razer capture card and OBS?

  1. Open OBS Studio.
  2. Add an audio input device under “Sources”.
  3. Select your device from the dropdown list and click “OK”.
  4. Adjust the audio to your desired level using the sliders under “Audio Mixer”.

You can view the video below for instructions or review a copy of the video transcript.

See the answer below for more details.

How do I stream audio from my game to my computer while also listening through my headset?

Use a digital audio splitter like Voicemeeter to send audio to both your Razer capture card and headset or speakers.

How do I clean the Razer capture card?

  1. Unplug all connections and switch off your device.
  2. Wipe the surface of your device using a lint-free microfiber cloth.

See the answer below for more details.

General Information

What applications or streaming software do I use with the Razer capture card?

We recommend using OBS or Xsplit with your Razer capture card.

Applicable Model:

Firmware v1200.13

  • https://rzr.to/XRIwm | April 20, 2020
  • Fixed an issue where the streaming video is discolored when used with some monitors.

Follow the detailed instructions below to run the updater on your device.

Update process

  1. Download the latest firmware update by downloading the link found above.
  2. Close Razer Synapse and all other running applications before proceeding with the update.
  3. Run the downloaded firmware (The installer will prompt you to close Synapse and all other applications, if you have already done so, left click "OK" to proceed).
  4. Connect the Razer Ripsaw HD and click "Update".
  5. Wait for the update to complete.
  6. Once the firmware has been successfully applied, left-click "Close" to exit the installer.
Documentation Language
User Guide (English) English
User Guide (Spanish) español
User Guide (French) français
User Guide (German) Deutsche
User Guide (Portuguese-Brazilian) português
User Guide (Russian) русский
User Guide (Traditional Chinese) 繁體中文
User Guide (Simplified Chinese) 简体中文
User Guide (Korean) 한국어
User Guide (Japanese) 日本語

Please see our warranty policy for a complete review of our warranty policy.

You are eligible for Limited Warranty support for the following periods of time commencing upon the date of retail purchase of your Product (Warranty Period).

Product Warranty Period
2021 and Older Model Laptops 1 yeara
2022 and Newer Model Laptops 1 yeara
2-year limited battery warrantya
Razer Viper Mini Signature Edition 3 year
Razer Phone and Phone Accessories 1 year
Razer Edge Gaming Handhelds 1 year
Razer Mice 2 years
Razer Keyboards and Keypads 2 yearsb
Razer Huntsman Signature Edition 5 years
Razer Headsets, Earphones and Earbuds 2 yearsb
Razer Wireless Mouse and Mat Bundles 2 yearsb
Razer Mouse Mats 1 yearc
Razer Speaker Systems and Broadcaster Devices 1 year
Razer Controllers and Chargers 1 year
Razer Routers (except Singtel) 1 year
Razer Routers (Singtel) 2 years
Razer Monitors 1 year
Smart Watches and Eyewear 2 years
Razer Case Fans 2 years
Razer Liquid Cooling 2 years
Razer Power Supplies 5 years
Razer Fan and RGB Controllers 2 years
Razer Cases 1 year
Razer System Accessories 1 year
Razer Docks 1 year
Wearable Air Purifiers 1 year
Razer Gaming Accessories 1 yearc
Razer Rechargeable Batteries for Wireless Devices 1 yeard
Razer Gaming Chairs 3 yearse
Chair Frame, mechanisms and armrests Up to 5 years
Mesh backing and seat pan Up to 1 year

All new Products will have the Warranty Periods listed above, subject to applicable local law. Certain "end of life", sell out or discontinued Products may have a shorter Warranty Period; this will be clearly marked at the time of purchase and the given Warranty Period will be stated at that time. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. Refurbished products not purchased from Razer.com will have a 90 day warranty period. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.

Please note that third-party products may be covered by the product manufacturer's warranty and these warranty terms are exclusively provided by the product manufacturer. Razer does not offer a warranty for third-party products. If you need product or warranty support with your third-party product, please contact the product manufacturer. Please consult the product documentation provided by the product manufacturer for details.

If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification.

Warranty Footnotes

  • [a] If you are a customer outside of the U.S. and have validly purchased a Razer Extended Warranty for your product, the Warranty Period shall be extended for another one (1) year period, to be a total of two (2) years commencing upon the date of retail purchase of your Razer Product. The Razer Extended Warranty does not apply to batteries. Aside from the change to Warranty Period, the Razer Extended Warranty does not alter any other terms and conditions of the Limited Warranty.
  • [b] Products purchased prior to October 1st, 2018 maintain the original 1 year warranty (keyboards with mechanical switches maintain original 2 year warranty).
  • [c] Warranty period for Razer Firefly HyperFlux is 2 years.
  • [d] Products purchased prior to October 1st, 2018 maintain the original 6 month warranty.
  • [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. In the event that a defect is found, the manufacturer will either repair or replace the defective item, at its discretion. Exclusions and Limitations: This Limited Warranty does not cover cosmetic damage, minor cosmetic abnormalities and normal wear and tear, including without limitation scratches, dents, discoloration and tears in the head pillow, seat cushion, PU leather, Armrest and stitches of the upholstery.

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