Razer Cortex 9 Support & FAQs

Updated: 08-Mar-2026 | Article ID: 3767

Manuals | Product Warranty | Product FAQs

Razer Cortex 9 is the solution for your PC gaming needs by bringing enhanced gaming performance, system performance, and the ability to discover the best gaming deals on a single platform at just a click away.

Full Technical Specifications

Category Specification
Variation Razer Cortex 9
Supported OS
  • Windows 8
  • Windows 7
Supported Languages
  • English
  • German
  • Spanish
  • French
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Simplified Chinese
  • Traditional Chinese
Version 1.16.0.543

How To

How do I create a custom profile for a specific software?

  1. Open Razer Synapse.
  2. Select your keyboard from the DASHBOARD.
  3. Open the “Profile” dropdown menu.
  4. Click the three dots icon beside APPLICATION PROFILES.
  5. Click the three dots (...) next to "Add Profile" and choose "add empty profile" or "add default profile".
    Note: If the application is missing from the profile menu, choose “Add Application”, select application from the dropdown menu, and pick a name for the profile that will appear after pressing “ok”.
  6. Click "Ok".
  7. Select an application from the drop-down menu or search from a folder.
  8. Create a name for your new profile.
  9. Add a description, if desired.
  10. Click ”Ok.”

How do I log in after creating a Razer Cortex account?

Click the verification link in the email sent to your registered emailaddress to activate your account.

If the email does not appear in your inbox, check your spam folder. Youwill be able to log in once your email address has been verified.

How do I view Guest option after updating Razer apps?

  1. Restart the application twice to clear the login screen's cache. You’d be able to see the “Continue as Guest” button on its next launch.
  2. Use Razer Synapse or Razer Cortex as a guest.

How do I load Deals and Rewards tab on Razer Cortex?

Log out of your Razer account, then sign in again. An expired token often prevents Deals and Rewards from loading.

How do I manage prompts that appear after installing Razer Cortex

Download Razer Cortex using this link if you are on Windows 8 or Windows 7.

Note: The Razer Cortex installer from the download pageis compatible with Windows 10 and Windows 11.

How do I keep all my games visible in the Cortex Games section?

Click the plus icon under the “GAME BOOSTER” tab to add games manually.

Note: Razer Cortex scans your PC for installed games at startup, and supported titles appear automatically. If a game does notappear in the known applications list, click the plus icon on the rightside of the window and use the folder icon to browse for it manually.

How do I boost a game using Razer Cortex?

Use the manual "BOOST NOW" button under the “BOOST” tab.

How do I get the normal Razer Cortex version to work with Xbox Game Bar?

  1. Download the Razer Cortex BETA widget from the Microsoft Store.
  2. Launch Razer Cortex from the Xbox Game Bar widget menu. The widget checks for the compatible version of Razer Cortex.
  3. Update your Razer Cortex version if prompted.
  4. Follow and complete the upgrade guide.
  5. Go back to the widget to log in after the update has been completed.

How do I customize my Games tab?

Customize both the game tiles' appearance and the order in which they are displayed. To change the appearance of your game tiles:

  1. Click on the game
  2. Select the ellipsis icon. You can change the cover art, add cover art, or change the title.

To mark a game as a favorite:

  1. Click on the game tile.
  2. Select the star icon. Your favorite games will be shown before other games in your library.

How do I reset my password?

  1. Visit https://razerid.razer.com/recovery.
  2. Enter your registered e-mail address
  3. Complete an image verification test. An e-mail will be sent to your registered e-mail address with instructions to reset your password.

General Information

What stores does Razer Cortex: Deals scan?

Prices are compared for games on the following stores in the US region:

  • Amazon
  • Green Man Gaming
  • GamersGate
  • Origin
  • Steam
  • com
  • Paradox
  • Indiegala
  • Uplay
  • Fanatical
  • Net
  • Humble Bundle Store
  • GG
  • Razer Game Store
  • Nuuvem

How often are prices scanned?

Razer Cortex: Deals scans the stores every 15 minutes to make sure you are looking at the latest prices. It can take much longer for Cortex to update if there is a large number of recent game price-changes.

What are the differences between the normal Razer Cortex and Razer Cortex Beta Widget?

There are no feature differences between these two versions. The Razer Cortex BETA for Xbox Game Bar works with or without Xbox Game Bar. But it has been updated to offer shortcut features via the Xbox Game Bar widgets. Join the BETA to check out popular features of Razer Cortex without opening the main app UI. Help us improve by submitting BETA feedback and suggestions at Razer Cortex BETA.

What Razer Cortex features are available in the Cortex Beta Widget for Xbox Game Bar?

The widget offers three of the most popular features of Cortex:

  • BOOST - Use Razer Cortex’s Boost and Restore features via the overlay
  • PAID TO PLAY - quickly view the list of current and upcoming Paid to Play games
  • GAME DEALS - Get a quick view of the latest game deals as well as ongoing

The widget also allows users to quickly LAUNCH CORTEX without having to exit their existing game.

Note: Users must login to see the Cortex features.

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