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How To
How do I enable or disable 7.1 Surround Sound effect?
Download and install the 7.1 Surround Sound software and use the activation code that came with your purchase. You will need a Razer ID to activate the software. Currently, the activation code is included with a purchase of the following products using a scratch card that comes with the package or by registering the product through Razer ID:
Note: 7.1 Surround can be used with most audio devices. However, the activation code comes only with a purchase of specific Razer products.
If the product you purchased requires product registration, your unique activation code will be sent to you via email. Make sure to check your spam/junk folder.
To enable or disable it:
- Click on the 7.1 Surround Sound icon in the system tray and click the slider to turn it on or off.
- Open the 7.1 Surround Sound app and click on the toggle beside “Enable Surround Sound”.
You will know that 7.1 Surround Sound is enabled when the toggle is green.
See the answer below for more details.
How do I activate and use 7.1 Surround Sound?
Select 7.1 Surround Sound as the system's default playback device. See the answer below for detailed instructions.
How do I get an activation code?
Get an activation code from the link below.
Note: A Razer ID account is required.
How do I keep audio clear when using my headset with 7.1 Surround?
Ensure the “Exclusive Mode” and “Signal Enhancements” speaker properties are disabled. See the answer below for more details.
How do I upgrade to THX Spatial Audio?
Check the THX Spatial Audio page to upgrade from 7.1 Surround Sound.
General Information
Will 7.1 Surround Sound work if there are other sound processing software active in my system?
It will depend on the audio processing software. However, it is recommended to run only one audio processing software at a time.
Do I need a Razer ID account and an internet connection to activate or use 7.1 Surround Sound?
No. You only need an Internet connection when activating 7.1 Surround using the code and logging in with your RazerID.
The activation code can only be used once, and it will be tied to your RazerID. This allows you to install the app on any system and keep your license. After the activation, the 7.1 Surround Sound does not require an internet connection to function.
Note:
- 7.1 Surround has no guest login. If the code is activated with a guest login and the app is uninstalled, it cannot be used with a new installation of the app.
- Please make sure you have entered the correct code. Common errors that some users have interchanged the letter "O" with zero, the number "1" for the letter "I" or vice versa.
- The 7.1 Surround Sound no longer allows multiple logins. If you log in to a different computer, you will be logged out in the previous one.
Should my game have to support 5.1 or 7.1 for 7.1 Surround Sound to work?
No. Stereo games will be virtualized seamlessly with 7.1 Surround Sound. Games with 5.1 and 7.1 audio support will receive optimal surround sound reproduction.
Does the type of headphones I use matter when using Razer 7.1 Surround Sound?
No. Razer 7.1 Surround Sound will work with any analog headset.
Are there any special requirements to install 7.1 Surround Sound?
Yes. Razer 7.1 Surround Sound requires a Windows 10 64-bit operating system.
