I earned Razer Silver, but it's not reflected in my Razer Gold account

Updated: 04-Dec-2023 | Answer ID: 38
I earned Razer Silver, but it's not reflected in my Razer Gold account.

Check that:

  • You have met all campaign criteria;
  • You have clicked on the "Claim Now" button (if applicable); and
  • You have not exceeded the 300 000 Razer Silver balance limit.

If the issue persists, please contact the event organizer for further assistance, for instance:

  • Paid to Play by Razer Cortex - Launch Razer Cortex, click on your avatar on the top right of the client window and select "Feedback".
  • Insider Achievements by Razer Insider - PM any "Official Staff" Moderator for assistance.
  • GammaNow - Contact support@gammanow.com.

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