Replace the caster wheels if your Razer gaming chair gets stuck or becomes rigid whenever you try to roll it. Replace the gas lift cylinder if the chair sinks every time you sit on it or you can no longer adjust the height.
Important: Put the chair over a smooth work surface to protect it from scratches and any other types of damage during the process.
Note: Images used in this article are for the Razer Iskur.
Select what you need to replace
Caster wheels
Remove the head cushion.
Note: Skip this step if your gaming chair has no head cushion.

Turn the chair upside down.
Grab the base then pull out the caster wheels.
Apply some penetrating lubricant between the wheel and wheelbase if the caster wheels are difficult to pull out. Leave it for five minutes before trying again.

Attach replacement caster wheels to the base. Ensure that they click into place.

Gas lift cylinder
Tools needed:
- Rubber mallet
- Hex key
- Microfiber cloth
- Penetrating lubricant
Remove the head cushion.
Note: Skip this step if your gaming chair has no head cushion.

Straighten the backrest.

Align both armrests straight.
Adjust both armrests height to lowest.

Set the chair to its lowest height.

Turn the chair upside down.
Apply some penetrating lubricant between the gas lift cylinder and wheelbase. Leave it for five minutes.

Dislodge the wheelbase by pulling it while hitting the cylinder with the rubber mallet wrapped in a microfiber cloth. Hit only the outer rim of the gas lift cylinder and avoid using too much force when hammering.

Unfasten the screws using the hex key to detach the tilt mechanism.

Apply some penetrating lubricant between the gas lift cylinder and the tilt mechanism. Leave it for five minutes.
Grip the gas lift cylinder firmly and hit the tilt mechanism with the rubber mallet wrapped in a microfiber cloth to separate.
Separate the cylinder cover from the cylinder.

Insert the replacement cylinder into the center of the base then place the cylinder cover on top.

Connect the base assembly to the chair by inserting the cylinder into the mechanism.
Secure the tilt mechanism with screws.
