Game/Chat balance wheel does not work on the Razer Nari and Razer Nari Ultimate

| Answer ID: 390
This article is a guide on how to troubleshoot the Razer Nari and Razer Nari Ultimate when the Game/Chat balance is not working.

Follow steps below to set the correct playback devices in the Sounds settings.

Note: Some apps will require you to select a specific playback device in the app settings. In that case, set "Nari – Game" as playback or audio device for the game and "Nari – Chat" as playback or audio device for the chat app.

Step-by-step process

To set the Nari as the default playback device, do the following: 

  1. Right-click on the sound icon on the system tray and select "Sounds".

    Windows Sounds settings menu

  2. On the Playback tab, select "Razer Nari - Chat" from the list, then set it as the "Default Communications Device".

    Windows Playback settings menu

  3. Select "Razer Nari - Game" from the list, then set it as the "Default Device".

    Windows Playback settings menu

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