How to set up my Razer Charging Pad Chroma

Updated: 16-May-2025 | Answer ID: 3900
This is a guide on how to set up the Razer Charging Pad Chroma.

To setup your Razer Charging Pad Chroma, follow the steps below.

  1. Connect the charging pad to the Type C port of your PC using the Type C cable. The underglow lighting will briefly display a rapid wave of colors to show that you can now begin charging your smartphone.

    Illustration of type C cable connecting to the PC and to the charging pad

The charging speed is dependent on the connection of the charging pad, as shown here:

Connection

Charging speed**

PC / Laptop

Type C port

Standard charging (5W)

Type A port*

Power adapter*

5V 2A power adapters

Up to 12W power adapters**

Fast charging (10W)

*Power adapter and Type C to Type-A cable (for Type A connection), not included.

**Compatible with Quick Charge / Power Delivery (2.0 or 3.0 compliant) power adapters. The charging pad’s ambient temperature can directly affect its charging speed. Depending on the OS of your smartphone, the charging pad can either shift to standard charging (5W) or stop charging your smartphone if its operating temperature exceeds its recommended range (see Safety and Maintenance).

  1. Place your smartphone on the center of the charging pad. The underglow lighting will display a slow wave of colors to indicate that it is now charging your smartphone.

    Illustration of a smartphone being charged by the charging chroma

When fast charging (10W), the underglow lighting will display a rapid wave of colors.

If the underglow lighting continuously flashes in red (a charging error), check if your smartphone is compatible and/or properly placed at the center of the charging surface.

Illustration comparing the lighting on the 2 charging pad chroma

 

  1. Wait for your smartphone to fully charge. The charging pad will gently pulse in green to indicate that it has finished charging.

    Illustration showing the smartphone at full charge on top of the charging chroma

Your smartphone must support full-battery communication for the charging pad to indicate that it has been fully charged.

  1. Use Razer Synapse* to customize the brightness and lighting effects of your charging pad when charging and/or idle, and synchronize its lighting with other Razer Chroma-enabled devices for a unified look across your devices.

*Install Razer Synapse when prompted or download the installer from razer.com/synapse. Your charging pad is only visible in Synapse if it connected to the PC. The lighting effects will only show when connected to the PC and Synapse is running.

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