Network adapter on the Razer Blade is not detected

Updated: 22-Sep-2025 | Answer ID: 3911
This is a troubleshooting guide on how to fix the Razer Blade when the Network Adapter is not being detected.

You can view the video below for instructions or review a copy of the video transcript.

Step-by-step process

Important: Ensure that your Windows OS is updated. See How to receive the latest software updates from Windows for more details.

  1. Reinstall the driver of the network adapter.

    1. Go to "Device Manager".

    2. Click on "View" and ensure that the "Show hidden devices” is enabled.

      Windows Device Manager

    3. Right-click on your Network Adapter and select “Uninstall device”.

      Uninstall Network Adapter

    4. Ensure that the “Delete the driver software from this device” is checked and click “Uninstall”.

      Uninstall Dual Band Wireless network adapter

    5. Follow the on-screen instructions to uninstall the driver.

    6. Once the uninstallation is complete, click "Action" > "Scan for hardware changes".

      Scan for hardware changes

    7. Click on “Locate and install driver software (recommended)”.

      Locate and install driver software

      Note: To find the latest Intel driver details, you visit Intel® Driver & Support Assistant.

    8. Proceed with the installation.

Once completed, your network adapter should now be detected.

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