How to create a custom surface profile in Razer mice with no “Custom” option in Razer Synapse

Updated: 13-May-2026 | Answer ID: 400
This article provides steps on how to create a custom surface profile in Razer mice with no “Custom” option in Synapse.

Some Razer mice will not have "Custom" listed in the Surface Calibration menu within Razer Synapse because they are equipped with sensors that do not allow customized calibration. However, Razer Synapse provides surface profiles based on our line of gaming mouse pads to approximate the surface that they are using.

Below is the step-by-step process to create a custom surface profile in Razer mice.

  1. Ensure your mouse is supported by Razer Synapse 4.
  2. Open Razer Synapse 4.
  3. Select the mouse you want to calibrate.
  4. Click on "CALIBRATION" and select "ADD A SURFACE".
  5. Choose a Razer mouse pad closest to the surface that you are using the mouse on.
  6. Click “ADD”.

  7. Adjust the “LIFT-OFF RANGE” as desired.

    Note: The mouse mat surface calibration settings differ on some devices.

After you have successfully calibrated your mouse, the calibration profile will be automatically saved.

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