How to add a device to a multi-device dongle

| Answer ID: 4048
This article provides instructions on how to add a device to the multi-device dongle.

Below is the list of Razer devices that support multi-device pairing.

* The bundled HyperPolling Wireless dongle supports single-device connectivity only and does not support multi-device pairing.

Important:

  • Ensure the device is not connected via USB cable.

  • Remove the additional device’s USB dongle if it’s connected to the system.

  • Keep the device close to the Hyperspeed dongle.

Step-by-step process on how to add a device to a multi-device dongle

You can view the video below for instructions.

Note: The pairing for your second device is at the 45-second mark of the video.

  1. Launch Razer Synapse 4.

  2. Go to your device’s profile.

    Note: If your device is not on the latest firmware, you will be prompted for an update.

  3. Update your device to the latest firmware.

    1. Visit Razer Support to check for firmware updates.

    2. Download and install them on your device.

  4. Click on “Open Pairing Utility”.

  5. Click the "ADD" button to start scanning for a device.

  6. Set the compatible device switch to Hyperspeed (2.4G) mode.

    1. Press and hold any key on the device you want to pair to keep it discoverable.

    2. Wait while scanning is in progress.

  7. Device will automatically be paired.

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