When trying to register a device, the part number may not be recognized if it does not contain the complete part number that matches with the serial number. If available, please refer to the original packaging for the complete part number.
See instructions below
Product Registration
Make sure you are using Synapse for product registration. See the answers below for more details:
Device is not recognized
If your device is not recognized by Synapse or you need help finding the serial number for product, see the answers below for more details:
What to do if the numbers mismatch
If you are confident that you entered the complete serial, product, or part numbers and you still cannot register your product, swap a few identical letters or numbers to resolve this issue.
Check the table below for a list of letters or numbers we commonly get confused with.
| Uppercase Letter | Numeral |
|---|---|
| O | 0 |
| I | 1 |
| Z | 2 |
| B | 8 |
| D | 0 |
| S | 5 |
| G | 6 |
How to register a razer device with an existing RazerID
- Go to product registration or access razerid.razer.com.
- Log in using your active RazerID account.
- Click “My Products.”
- Click “REGISTER A NEW PRODUCT.”
- Fill out the necessary fields to complete the details.
