Applicable Models
Firmware v1.03.00_r1
- https://rzr.to/8r187 | December 20, 2019
- Fixed an issue where the device sometimes stops working after a restart or waking up from sleep.
- Fix the issue where the device will not function when performing PM operation if connected through a USB 3.0 Hub.
STEP BY STEP PROCESS
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Make your laptop is plugged into a wall outlet and not just running on battery before proceeding.
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Save any open documents on your computer and close all other programs before attempting the update.
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Download the updater.
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Run the updater as shown below:

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You may be prompted to confirm changes on your device by the User Account Control. Click "Yes" to confirm these changes.

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Click "NEXT" to proceed. The installer will close all running Razer applications if you have not done so yet.

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Connect the device to the computer and click "UPDATE".

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Wait until the update process is complete. Do not interrupt.

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When the update is complete, click "CLOSE".
