How to fix a Razer Wireless Charger that is not lighting up

Updated: 16-May-2023 | Answer ID: 5312
This answer will show you how to fix the Razer Wireless Charger not lighting up issue.

 

Ensure the following before troubleshooting:

  • The Razer Wireless Charger is plugged into an outlet properly.

  • The Razer Wireless Charger is paired with your phone's app.

  • The Charging and Standby effects are enabled.

 

Below are the steps to fix the Razer Wireless Charger that is not lighting up.

  1. Restore the Razer Wireless Charger to its factory settings.

    1. Open the Razer Chroma app.

    2. Select the Razer Wireless Charger.

    3. Click the "i" icon on the info screen and select "Reset Device Settings".

    4. Follow the on-screen instructions.

  2. Remove the Bluetooth pairing from your phone.

    1. Go to your phone's Settings > Connected Devices > Bluetooth > Remove Razer Wireless Charger.

  3. Go to the Razer Chroma app and restart the pairing process.

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