Razer Chroma RGB Mobile App is crashing after the latest update

Updated: 23-Sep-2025 | Answer ID: 5692
This article shows what to do if the Razer Chroma RGB Mobile App crashes after the latest update.
If your Razer Chroma RGB Mobile App is crashing after the latest update, clear app user data to resolve this issue.

Note: Steps on how to clear App Data vary depending on your phone.

  1. Press and hold the Razer Chroma RGB Mobile App.

  2. Tap the App info icon.

    Chroma RGB App icon

  3. Select "Storage".

    Razer Chroma RGB App info page

  4. Tap "Clear Data".

    Razer Chroma RGB Storage page

  5. Tap "OK".

    Note: All of this app's data will be deleted permanently.

    Delete all app data

  6. If the issue persist, uninstall and reinstall the Razer Chroma RGB Mobile App.

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