How to fix syncing issues between Razer, third-party RGB devices, and Razer Chroma-supported games

Updated: 12-May-2026 | Answer ID: 5913
This article is a step-by-step process on how to fix syncing issues between Razer, third-party RGB devices, and Razer Chroma-supported games.

Fix syncing issues between your Razer devices, third-party RGB gear, and Chroma-supported games with a few straightforward adjustments.

You can view the video below for instructions or review a copy of the video transcript.

Follow the step-by-step process on how to fix syncing issues between Razer, third-party RGB devices, and Razer Chroma-supported games.

Razer Synapse 4

  1. Ensure that your Razer device is working properly and is detected by Razer Synapse. See Razer Synapse does not recognize or detect my Razer device for more information.

  2. Check if your RGB device and video game support Razer Chroma.

  3. Launch Razer Chroma and click “CHROMA APPS”.

    Razer Chroma homepage

  4. Toggle “CHROMA APPS” on.

    Chroma Apps tab

  5. You can then check if Chroma Apps has detected your game successfully.

    Note: If it is not detected, ensure that the game has run for the first time for Chroma SDK. This must be done for Chroma Apps to recognize the game.

    Chroma Apps priority list

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