Why won't my Razer Wireless Charger light up?

Updated: 20-May-2025 | Answer ID: 593
This article is a step-by-step guide on how to troubleshoot no light issues on the Razer Wireless Charger.

 

If you experience this issue, do the following:
  • Ensure the Razer Wireless Charger is properly set up by having it plugged into an outlet.
  • Ensure the device is paired with your phone's app.
  • Ensure the Charging and Standby effects are enabled. If it continues not to display the Chroma lighting, do the following:
  1. Restore the charger to its factory settings:
    1. Go into the Razer Chroma app.
    2. Select the Wireless Charger you would like to reset and click the "i" icon on the Info screen.
    3. Select "Reset Device Settings".
    4. Follow the onscreen instructions.
  2. Remove the Bluetooth pairing form your phone by going to your phone's Settings> Connected Devices > Bluetooth > Remove Razer Wireless Charger.
  3. Go to the app and restart the pairing process.

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