Step-by-step process on how to troubleshoot the Razer Katana that it is not working properly
Important: Proceed with due caution to avoid electric shocks.
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Ensure the Razer Katana is properly installed. See How to set up the Razer Katana for instructions.
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Check if the power cable is properly connected to the power outlet and the Razer Katana.
Note: Use another power cable and power outlet if necessary.
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Ensure the motherboard and peripheral connectors are firmly connected.
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Ensure the Razer Katana's external switch is on.
Note: You can reset the Razer Katana by switching it off in a short while then switch it back on.