How to pair or unpair the Razer HyperPolling Wireless Dongle

| Answer ID: 6143
This answer shows you how to pair or unpair the Razer HyperPolling Wireless Dongle.

 

Pair a supported Razer mouse to unlock a true 4000 Hz wireless polling rate.

You can view the video below for instructions or review a copy of the video transcript.

Below are the steps to pair or unpair the Razer HyperPolling Wireless Dongle.

Select an action

Pair a device

  1. Plug the Razer HyperPolling Wireless Dongle into the USB port of your PC.

  2. Open Razer Synapse.

  3. Select the Razer HyperPolling Wireless Dongle from the list of devices.

    Razer Synapse Dashboard

  4. Click “Open Pairing Utility”.

    Razer Synapse pairing tab window

  5. Connect a compatible device to the Razer HyperPolling Wireless Dongle. Click “View Compatible Devices” to see the list of compatible devices.

    Notes:
    • Set the compatible device to 2.4 GHz mode.
    • Ensure it is not connected via USB.
    • Remove the device dongle if it is connected to the system.
    • Keep the device in close proximity.
    • Press and hold any key on the device until it is found.
  6. Click “Add”.

    Pairing utility adding compatible device pane

    Razer Synapse will start scanning for your device.

    Scanning for devices

  7. Select a device then click “PAIR”.

You have now successfully paired your device with the Razer HyperPolling Wireless Dongle.

Unpair a device

  1. Open Razer Synapse.

  2. Select the Razer HyperPolling Wireless Dongle from the list of devices.

    Razer Synapse Dashboard

  3. Click “UNPAIR” on the CUSTOMIZE page of Razer Synapse.

    Unpair device

  4. Click “UNPAIR” on the PAIRING UTILITY page.

    Razer Synapse pairing tab window

  5. Click “CONFIRM”.

    Unpairing confirmation dialogue box

Your device is now unpaired from the Razer HyperPolling Wireless Dongle.

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