My Razer Stream Controller is partially or completely blank when connected to my computer

Updated: 22-Sep-2025 | Answer ID: 6158
This article will show you how to fix a Razer Stream Controller that is partially or completely blank when connected to the computer.

Applicable Models:

 

If the Razer Stream Controller only displays the Home button, or only the Loupedeck icon is shown on the main wheel while the console appears disconnected, follow these suggestions to fix the issue.

  • Make sure the Loupedeck software is launched.
  • Try a different USB hub or USB port.
  • Connect the device directly to the computer.
  • Try another USB cable.
  • If you are using a VPN, switch it off.
  • Turn off the firewall or any antivirus software.

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